Track Your Order

Easily track the progress of your order with our real-time tracking system.
You can find your tracking ID on your shipping confirmation email.

Step By Step Guide

To view the latest status of your order.

Click on the Track Now button below and you will be directed to our shipping partner.

Enter your tracking ID in the field named "Your reference number" and click on Track Your Delivery button.

Above image is for reference.

Track Now

FAQs

What If My Parcel Is Delayed?

Our parcels are sent via Royal Mail. For UK orders, if you do not receive your parcel within 2-3 working days, please check the order tracking. If the tracking shows the item is in transit, please wait a further 2-3 working days. If the parcel does not arrive, please contact us and we will resolve the issue.

How Do I Change My Delivery Address?

If your order is not yet showing as dispatched, please contact us as soon as possible and we can change the address for you. If your order has already been dispatched, unfortunately we are not able to change the delivery address.

Contact Customer Support

Email: info@persephoneshop.com

Phone Number (UK): 01522 215425

Shipping Policy | Returns Policy